Shipping policy

ADU Patterns: Shipping Policy

Order Processing
We’re genuinely excited every time you place an order  thank you! Processing begins on the first business day after your order is placed through our website.

If your order includes a stock plan license, you’ll receive an email within two business days requesting your electronic signature on a Customer License Agreement for your selected design(s). Once the signature is completed, both you and ADU Patterns will receive a signed copy automatically, and we’ll begin fulfilling your order.

Please refer to the Delivery Window listed on the product page for estimated fulfillment times. We aim to deliver as quickly as possible while ensuring that any custom project details are clear, accurate, and complete.

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Digital Delivery (Store Pickup)
Our PDF products are delivered digitally via the email address you provide at checkout.
If you happen to be local and would like to meet for coffee as we hit “send,” let us know — we’re always happy to meet our customers!

Printed Materials & Scale Models – Local Pickup
Pickup of printed materials or scale models near our office is available by special arrangement for orders over $1,000. Please reach out to us directly to schedule.

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Local Delivery
For orders over $1,000 that include printed materials or models, we offer local delivery by special arrangement. Contact us to coordinate details.

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Domestic Shipping Rates and Estimates
Shipping costs are calculated and displayed at checkout, based on the items and delivery address.

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International Shipping
Currently, ADU Patterns only ships and delivers within the United States.

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Refunds, Returns & Exchanges
PDF/digital products are non-returnable and non-exchangeable. Only printed materials and scale models may be eligible for return. For more details, please refer to our Returns Policy

Have questions? Reach us anytime at info@adupatterns.com — we’re here to help.